The concept is simple. Notice the website and all marketing materials read "European Style Machine" They are made in CHINA. I have always found them to be honest in their dealings with employees and have not heard any complaints from other employees concerning compensation. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. This item 2 Urethane tires specifically made for 14" Laguna Tools 14-12 Band Saws. explore LAGUNA Multi-Tool Machine Sign Making CNC CNC Machines Made Easy With user-friendly machine interfaces, sturdy one-piece frame, in-person machine and software training, and standard and customized table sizes, we make CNC easy to learn and use. Consumers educating consumers.™, Complaints Reviews Scams Lawsuits Frauds Reported.™. View as Grid List. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. |. We Provide Unmatched Customer Service! Look no further. They specialize in servicing their customers with typical Chinese factory items you can find on Alibaba. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. As I said before, we know they make good band saws but I don't know about their other products. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. As a prospect for employment...if you talk with these people you will hear nothing but bullshit, the machines breakdown, and the service personnel will have to backtrack repeatedly. Along with rave reviews of their bandsaws, there have also been many comments about poor customer service. I have talked with him at length before and if so, he doesn't work in Irvine so he couldn't possibly know of daily happenings and besides, the rebuttal was WAY off base point. You cannot win in situations like this. They have NO CLUE how to run a company at Laguna Tools. Efficient & Precise. File your review. 12 Items . http://www.sawmillcreek.org/showthread.php?t=5567, Quote from: ForumMFG on September 14, 2009, 09:47 AM, Quote from: ForumMFG on September 14, 2009, 12:08 PM, Quote from: Tom Ryan on September 16, 2009, 01:21 PM, Quote from: ForumMFG on September 16, 2009, 12:12 PM, Quote from: Neill on September 16, 2009, 11:59 AM, Quote from: ForumMFG on September 16, 2009, 02:39 PM, Quote from: Notorious T.O.D. on September 16, 2009, 03:24 PM, Quote from: joraft on September 16, 2009, 03:45 PM, Quote from: Neill on September 16, 2009, 03:59 PM, Quote from: Mac on September 16, 2009, 04:12 PM, Quote from: colyn on September 16, 2009, 04:33 PM. Copyright © 1997-2020, Ripoff Report. https://www.ripoffreport.com/reports/laguna-tools/internet/laguna-tools-catherine-helshoj-torben-helshoj-rick-kerrigan-steve-alvarez-jerry-goodm-723296. Ripoff Report has an exclusive license to this report. My grandfather lost his job because his company could not compete with a company in china quoting the same product. They are slowly dying, the reason is themselves as people, terribly ignorant and they continue to let their egos in the way of allowing them to see what is so clear. Motor: 1 … A little while ago I had the privilege to purchase one of Laguna’s 14/12 bandsaw, a saw … Founded in 1983, Laguna Tools has been leading the woodworking industry in machinery innovation, safety and quality. 0 Members and 1 Guest are viewing this topic. Laguna Tools UK cyclone dust collectors remove high volumes of dust and other impurities from the air, working efficiently to keep your work area safe. A large factory in Columbus just went under for the same reason. Boy, do they sell themselves. Anywhere. PWM increases controller/motor reaction time and maintains high torque at low speeds of LAGUNA wood lathes. It comes with cast iron wings and tables; ... Laguna Tools … https://www.ripoffreport.com/reports/laguna-tools/internet/laguna-tools-catherine-helshoj-torben-helshoj-rick-kerrigan-steve-alvarez-jerry-goodm-723296, http://laguna-tools.pissedconsumer.com/laguna-tools-sucks-poor-products-and-service-20111028271366.html, http://forum.canadianwoodworking.com/showthread.php?36694-Laguna-Tools-good-tools-bad-service, http://www.scaminformer.com/scam-report/laguna-tools-laguna-tools-catherine-helshoj-torben-helshoj-rick-c21963.html. He is a favorite of the owners but that guy needs to go home and stay there. Don’t click on those slick Ads! I do not personally know the person who filed with this complaint but work at the same company and know all of the people that were cited in his complaint and see them performing their jobs on a daily basis. Shop Woodcraft’s vast selection of Laguna products. Advertisers above have met our Read the blogs form numerous woodworkers. Enhance your shaping capabilities with a lathe machine from Laguna Tools. All of our lathes are designed to allow for maximum precision with the most intricate cutting details. It's completely maddening to experience this place! Add versatility to your workshop with an bandsaw machine from Laguna Tools. Looking for an Italian-made Laguna Tools bandsaw that has even more resaw height and throat capacity than their LT16 HD? The posting time indicated is Arizona local time. 90 Days Deferred Payments. … It's all true. I am a (former) long time customer of Laguna and I can tell you with utmost certainty that the rebuttal post is not a great come back in that there is NO ONE at laguna working there in Irvine that has known the Helshoj's or anyone at Laguna for 25 yrs! Our collection includes geared trunions, EZ Tension indicator and our award-winning Laguna Guide System with Space Age technology. Another big problem for me is that some countries (including China) do not have laws that protect the workers as well as American laws (not that they're perfect). She has repeatedly terminated people on whimsical excuses that she makes up, even the TOP sales reps over the years have all left. Although Festool strives for accuracy in the website material, the website may contain inaccuracies. The fact that Laguna Tools survived the recent recession says a lot for the management and marketing skills of the company. From dust collectors to drum sanders, SuperMax has a wide variety of options to fit your needs. I have had the Laguna IQ HHC for about 3 months now. Similarly, the Laguna REVO lathe, Laguna table saw, and Laguna cyclone are recognized as the most premier … Laguna Tools doesn't sell or make tools made in Europe. Sell a crappy machine with parts missing, instead of making sure it was correct in the first place! Laguna Tools and accessories. Hiding negative complaints is only a Band-Aid. Add to Cart. Who is ED Magedson - Founder, Ripoff Report. The economy we are in now, if we produced most of the stuff we engineer, more people would have jobs. Their service is the worst in any company in any industry that you will EVER run across. She has literal fits of rage. Estimated amount consumers saved since 1997: $15,590,010,907, Corporate Advocacy Program - Verified Status, REBUTTAL BOX™ been made or attempted by others. Show. The company is small and family owned. Best known for their resaw bandsaws, Laguna bandsaws are built for longevity and superior performance. For 30 years, Laguna Tools has distinguised itself into creating woodworking tools … Your use of any material contained on this website is entirely at your own risk. Warranty may be voided upon the addition of such noted tools and/or modifications, determined on a case-by-case basis. All rights reserved. Pros. I'll not be attending any of those classes. Each machine is easy to use and features an ergonomic angled control that can be mounted at the top of your lathe or at waist level. I'm in the market for a Drill Press, Planner, and dust collector and they offer these items at reasonable prices. That is the way service is done. 'excuse me sir, is that a driftmaster in your pocket or do you just REALLY like tools?'. I went on their website and was surprised to see that they also make table saws, drill presses, planers, dust collectors and much more. It also comes with a convenient spindle lock that gives room to change blades. One Step Cam-Action Belt Change Because of the intricate engineering and development of the 12|16, traditional wood lathe tools are not needed to change belts. Set Descending Direction. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Parts Diagrams! This is just my opinion based on experience in the past and thats how I've come up with my opinion. $175.00. Some of their machines are produced by Italian companies, others are produced elsewhere (they are also a Festool dealer). Treat people poorly, then act as if it was the other parties doing wrong to her/them. Now if you take a sales job that pays a base salary and also includes a commission on products you sold, it is not the managements fault that you are unable to sell. The machines are chinese crap and they deceive you by their website with descriptions "european style". A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Telephone | (800) 234-1976 What a shipwreck this place is. Oh and here's a secret. We all know that Laguna Tool makes a good band saw. Rack / Pinion Upper Guide. Save on Material Costs. Well then he should of asked what I meant and not assumed. They even sold me. I have very little problems and all these tools, minor issues were taking care of quickly and with very little effort from me. They treat their own employees like adversaries. I can't begin to tell you how many troubles this firm has caused me and more than a few others over the years. Boy, did they sell me. strict standards for business conduct. Our bandsaws deliver serious cutting power, make both straight and angled cuts. Shop for all of your favorite tool brands, including Laguna. The service is a victim of Jason Cotton. All models are equipped with precision fence, plus the F2 & F3 feature the Hi/Low aluminum extrusion known from European saws. The fence is made up of aluminum, and it provides special use with aluminum rip fence alongside the miter gauge. Laguna - Product Brand - This IS Woodworking Wood Werks Supply is a retail woodworking store in Columbus Ohio. There is NO sales managment so the sales reps have no leadership, not a lick of income potential over the salaries so you get what you get, sapsuckers that have little choice in life but to hack it out there. ... Laguna Resaw King Blade 1" X 2-3 Variable TPI X 125" (Compatible with 14 SUV Bandsaw) $216.00. I bet if you put a Festool made by Germans next to a Festool made in China (for example) you wouldn't see the difference but you would see it later on down the road. Torben is a good man but makes HUGE mistakes for allowing her to run things. Acme Guitar Works here again. Foot Brake with Micro Switch. To reduce the risk of serious injury and/or damage to your Festool product, always read, understand and follow all warnings and instructions in your Festool product's Instruction Manual. 03-02-2019 10:31 PM by DMiller | 10 comments ». Laguna Tools builds some of the most high-performance woodworking machinery in the industry, and you can find the full line of Laguna woodworking equipment and accessories here. Laguna 18Bx-18CX Mobility Kit MBA18BX-CX-WS. He doesn't deserve a job. Kapex, Domino, MFT/3, Rotex 150 FEQ, CT 22E, TS 55, RS2E Orbital Sander, C12 Drill, 1400 Router, Rotex 90 DX, Rotex 125 FEQ, LS 130 EQ Linear, Parallel Guide Set, Deltex 93 E, Trion 300 Barrell Grip, ETS 150/3 EQ, ES125 EQ, Guide Rail Accessory Kit, Sanding Block, various rails, systainers, sortainers, vacuum hoses and accessories for various tools. Even down here in NC they advertise stuff as Amish made....like every Amishman is a natural born cabinet and furniture craftsman. Laguna tools bandsaws come equipped with American-made Baldor or Leeson motors and Laguna guides. California-based Laguna Tools has been a hot-button topic in woodworking forums for as long as I can remember. It's just unreal. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Parts For Tools! Why Ripoff Report will not release author information! That's why I recommended that you ask them who manufactures any particular piece of equipment you are interested in. $175.00. This can be a Pro AND a Con. Laguna Tools 14/12 Review. Company Snapshot: Laguna Tools is a CNC and woodworking machine manufacturing and distribution company based in Irvine, CA. Explore Laguna's SuperMax line of machinery. They will not treat you well. Add to Cart Laguna 8-Inch Driftmaster Tall Fence ABAND1001-0180. The modern steel frame is manufactured in Italy and assembled with the Laguna Collection of features to ensure you get the most out of this Italian work of art. She's british. He has a different personality than his wife Catherine, but they compliment each other and do a very good job running the company. From Laguna: Designed around quality components with an emphasis on superior dust collection enhanced by utilizing over/under collection & sealed bottoms. She is a heavy bi-polar woman and is suffering from dillusions of grandeur. Laguna Tools is an award winning manufacturer of innovative CNC routers, fiber lasers, band saws, jointers, mortisers, planers, dust collectors, and blades. I believe the radial means the head (vs. tilting the table) can rotate/tilt to allow you to drill at just about any angle. Laguna LT24 Bandsaw Mobility Kit AB00000 . This is the best way to manage and repair your business reputation. Laguna Tools is known for its award-winning bandsaws, dust collectors and other woodworking equipment. The standard resaw fence, geared trunions, and EZ tension indicator make operation a breeze. They all do. Consumers want to see how a business took care of business. The sales reps there are mostly weak order takers afraid of her and feel that they can't get another job. The Hand Held Control (HHC) also seems to be quite good but the documentation is of almost no value and the screen messages mean almost nothing. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Laguna Tools. Get Laguna tools … They all complain when owners are not present but are too spineless to say anything. She has not honored agreed compensation, has failed to pay for hours worked, has completely obliterated FEDERAL contracts that dictate what price items sell for, has used attorneys to stifle customer complaints, and the list goes on and on and on. Sort By. As of today (3/13/13), per godaddy.com, all three of these domains are available: The foregoing ramble was as poorly written as anything I've read recently, and this poster teaches business classes? Who's crazy enough to start this website? They sell themselves. Just because she married a woodworker doesn't make her qualified to run the company! Laguna tools was based in Laguna Beach, California. This report was posted on Ripoff Report on 04/28/2011 02:58 PM and is a permanent record located here: Sales people are suppose to earn big money doing their jobs...not at this company, it won't happen. People are losing so many jobs because of "China this and China that". The machine itself is well built, accurate and runs as advertised. I worked at Laguna Tools full-time for more than a year. I was operating my shop with a 20″ planer from Sunhill machinery that I bought pretty early in my career for about $1,200. I suspect that the poster is the owner or someone else on their website videos known as Router Bob. That is also a deception in marketing. Festool makes no representations about the accuracy, reliability, completeness or timeliness of the material on this website or about the results to be obtained from using the website. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! If you would like to see more Rip-off Reports on this company/individual, search here: I own tools from this company. Can anyone shed some light on the quality of these Laguna products? I was considering a recent purchase and decided against it for all the customer service issues that are relevent here. All business will get complaints. I was just researching a CNC machine and came across this. Torben Helshoj, the president of Laguna, has a hand in every facet of the design and manufacture of every piece of equipment we offer. They spent countless hours wasted on the phone with complaints!! That's her way. Laguna Tools Reviews and Complaints @ Pissed Consumer Page 2 There are other sales people in that room under the same plan that do very well (and are some of the finest sales people that I have ever worked with). How those businesses take care of those complaints is what separates good businesses from the rest. Federated Tools presents you the remarkable selection of Laguna tools, specially made to meet the highest expectations in woodworking and carpentry. Festool USA does not pre-approve the contents of this website nor endorse the application or use of any Festool product in any way other than in the manner described in the Festool Instruction Manual. Expert Customer Service. Thinks she's a diva. DO NOT DO BUSINESS WITH THIS COMPANY! Contact our team to learn more about how our tools can craft anything you have in mind. 2 Pack Urethane Band Saw Tires - FIts 14 inch x 1 inch x .095 - No Adhesive Needed - Compatible with Branded Band Saws Including Jet Grizzly, Powermatic #1 Best Seller Carter Products TQ14 Band Saw Urethane Tire. Don't let them get away with it!® Let the truth be known!™. The biggest problem for me? Laguna Tools is also uniquely different as we are a company founded and run by a passionate woodworker. That is Catherine Helshoj working marketing. Corporate Advocacy Program: How to repair your business reputation. Festool and its affiliates cannot be responsible for improper postings or your reliance on the website's material. Laguna Tools is an equipment dealer/distributor located in Southern California, they are an American company. It may not be copied without the written permission of Ripoff Report. The best people no longer work there! Remember that. Today, Laguna Tools | Supermax has evolved into an elite manufacturer of woodworking and metalworking tools. Catherine Helshoj is the wife of the owner Torben Helshoj and she has NO business skills, yet she runs the company. Now, almost three decades later, Laguna Tools is the leader on the American woodworking machinery market. First of all, I have known Torben Helshoj for over 25 years and have always considered him to be a very honest individual. And THAT speaks volumes about Laguna Tools, its owners, the employees. She has broken state & federal employer laws and she don't care. Everything You Need to Repair your power tool. per page. The content contained on this site is provided for informational purposes only and does not constitute professional advice. TS55|AT65|TDK15.6|OF1400|PS300|RO150E|MFS700|MFS400|FS2700|FS1400|FS1080|FS800|MFT3(2)|MFT1080(2)|MFT800(2)|CT33E(2)|Kapex|RS2E|ETS150/3|Domino. The tool you buy from China could be made by child labor, forced labor, or other exploited workers. $150.00. Aluminum, and it provides special use with aluminum rip fence alongside the miter gauge produced Italian... Reps over the years have all left and woodworking machine manufacturing and distribution company based in Irvine, ca doing! The management and marketing skills of the company that can admit mistakes and state how they made improvements she she. Since 1997: $ 15,590,010,907, Corporate Advocacy Program - Verified Status, BOX™... 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Brands, including Laguna researching a CNC and woodworking machine manufacturing and distribution company based in Irvine ca.