Clearly it’s a sprint issue. @sprintcare @sprint @MichelCombes Sprint, you requested to be contacted by Direct Message. I was issued a refund by customer care. @sprintcare The data is not working on any of our sprint phones. Can you confirm outages? @sprintcare @TMobileHelp A lot of your customers are facing issues in the 33610 zip code area( Tampa, FL). Soft reset, which means simply restart your phone. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. Called my phone support it’s not an issue with my device. I tried to log in to my sprint account and it redirected me to @TMobile who says it doesn’t even recognize my number?!! @sprintcare Credits are due to overpayment. @sprintcare My data, Volte, and LTE has been missing for 2 days again!! @sprintcare I'm far beyond done with Sprint. That's been the answer since November 9th. i am on an s6 in area code 11561 Store applied trade in discount. Because of the $0.20 for sending or recieving an intl txt msg, I am now using GV as a free alternative. Will advice friends and family to leave to! Restarts, Resets and Reboots to no avail. @aitchly Sprint said talk to TMO and TMO said they can't send me a cellspot because I don't have an active TMO account. Can you help? Over two hours, a disconnect and now the new person is starting at square one. @sprintcare I was able to get my issues resolved. I can't send or receive picture texts, can't open any texts in a group thread, and have no internet service at all! Help me! The issue is also impacting a subset of Sprint users as well. This transfer has had my phone acting worse. Disaster to say the least! Anyone else having LTE issues in Clarksville, especially around Liberty Park. @sprintcare @sprint @TMobile Sprint customer 10+ yrs. Accessibility Legal Do not sell my personal information Interest Based Ads CTIA/Regulatory Terms & Conditions. pls help. Anyone else had issues with @sprint not adding line for free to family plan from summer. At the moment, we haven't detected any problems at Sprint. Not only is the line not free it was put on separate more expensive line and five months later they will not resolve issue. That is what customer service is all about. @buttercuptay This is horrible service and poor customer service experience. @sprintcare Sorry I tried dealing with your customer service. @sprintcare @TMobile I see you are having MMS issues today. thanks @EvilHRGuy No return calls. my phone does not get any data service. I spend over 2 hrs in a T Mobile store trying to get sim swapped to T Mobile as per recommendation. This is a huge waste of our time! @sprintcare I have spent 4 hours at a time on multiple days over months ‘working’ on this and faced lies and bull. You can now use My Sprint mobile, a free app on your phone, to view and report network problems, including: dropped calls; text message issues; slow data speeds Why does this happen? @bsprag @att and @verizon, wanna poach a 11yr @sprint account? I have more problems then when I came in. @sprintcare I am getting no signal at all where I usually get signal. Note: In some cases, the unbilled text message detail will not correspond to amount billed. We have fulfilled our contracted obligations what is the issue and how do I get it ported? My sprint service is not allowing me to send the message without sending them 36x. #fail @sprint 2/1... 2. @Showtorious same log on info using app on iphone works fine. Goodbye @Sprint @sprintcare, Hello @Verizon! Soft Reset Your Phone. @tmobilehelp @sprintcare @tmobile @sprint. I've tried many different solutions (but to no avail). @sprintcare @sprint, @Callmembailey Sign of a dying brand. @sprintcare have been having issues for two weeks now where I can't log onto my account through the sprint website. Please call me asap, @sweetantasty49 I have had my S8 Plus for a few months now. Additionally, some users are indicating that they’ve been unable to send text messages. Both refused to replace under warranty! If anything, I'll drop lines as I did recently. ; Fix 3 - If you're trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. @sprintcare My situation is complete and utter failure of your company's lack of care for its customers. ^JshaJ. Shoutout to @ATT. @SUGARJBIRD When it comes to troubleshooting text messaging issues, taking note of the error is crucial. @sprint My son-in law is trying to move his account his account to a new provider, and customer care has spent the last hour and a half refusing to give him his account number. Facebook. ; Fix 2 - Check your Wifi network connection and Cellular data strength. So get y’all peoples and fix it people pay for this. So for future customers let them know. #badservice. This seems localized to when I send to other Sprint numbers. Several tech calls to Sprint & visit to local Apple stores! Others cannot even send or receive plain SMS. I was not rude at all...in fact I have an audio file of the call if you or anyone else wants to hear it...it is simultaneously hilarious, infuriating, and pathetic. I know this situation is very frustrating especially when you need your device going through this tough time. Access Sprint Zone. downdetector.com, On the been really bad the last 2 days and i cannot connect a call; have lived here for over 3 years and this has become increasingly an issue now in recent months. Stealing? Check Order Status Activate your device Return and exchange Policy. This article helps troubleshoot text messaging issues on your LG G4. Ok. Store employees say call customer service they can’t help or access Sprint systems. Sprint (formerly known as Sprint Nextel) offers mobile phone and mobile internet service, including text messages and voice mail, to individuals and businesses. Legal. Sprint is the fourth-largest mobile operator in the U.S. serving around 54 million customers as of 2018. Well, you’re not responding to my reach out on Direct Message (DM) either, @Care4All46 This happened to me a month ago and now its gone again! Worst service ever @sprint @sprintcare. After opening and using the new, Sprint suddenly claims 'damage' (a lie) and raises our lease by almost $30/month. @andrearene @att and @verizon, wanna poach a 11yr @sprint account? @sprint @SprintCEO #wtf, @FireinFreetown Eligible for phone upgrade. Some users say that sending picture messages is next to impossible. Frustrations? They make promises, do the opposite and then play dumb. Press J to jump to the feed. ^D.Alicea, Thank you for your patience Stayci. Very BAD customer service! I was not rude at all...in fact I have an audio file of the call if you or anyone else wants to hear it...it is simultaneously hilarious, infuriating, and pathetic. I had a casa pebble w/sprint but on TXN it doesn't work. @TSherwo08378203 Stay far far FAR away from @sprint @sprintcare @TMobile @TMobileHelp . @sprintcare How long is the outage going to be for Neenah, WI and Appleton, WI? @sprintcare @TMobileHelp I have to say nothing has changed with merger only thing is service worse and not sure the company knows how to handle issues. Sprint. Y'all are about to lose a 10 year customer. @kianfi13 The worst phone provider in the USA goes to @sprint I have never ever experienced such reckless, unprofessional, crappy customer service until joining them! @sprintcare I sent in a broken computer monitor to Sprint MyHome 4 months ago. Frustrated customer!!! You need to do better. 1) My name, as you know, it Tom, not James (not the 1st or 3rd time it's happened, either) A mistake on my end - not a glitch in your accounting. @sprintcare @Killerhoudini Hey Lamar: we were saying we *didn’t* have issues I’ve always had a smooth upgrade process with Sprint! lte icon is up and the voice is working. The network is pathetic given I live outside a major US city. @TMobileHelp. What’s up? @sprintcare there’s an outage in Appomattox VA. @memoryloss @JasonScherrer i have contacted sprint tech several times and did ALL the troubleshooting you could possibly do and eventually had a replacement phone sent to me and the problem continues to persist. Turn on Group Messaging . Merger w/ TM business unethical if not illegal, eg, unapproved trial ($30/mon) added to plan. @TMobileHelp. Can you confirm outages? ?♂️ 2 hours and no one even offered a credit. Therefore, upon contacting the Sprint network, they will put you through to the corporate security office. It’s 2020 why’s it so hard to have cell service most places I go? @lyneej @sprintcare my phone is not working because of technical issues which insurance is not need for services you are suppose to provide. Why is your site not working?!? This issue is primarly due to the way that many of the US carriers have started aggressively filtering SMS messages in an attempt to mitigate or reduce the amount of spam messages on their networks. I had an issue where my hubby accidentally signed up for Hulu live (he thought he was just logging in) and I promptly canceled Hulu live. No issues. Still no ph, @RyanJackT Please call me asap, @sprintcare I had to call in to find out this information. Please everyone beware before believing their offers! Your company is broken, fix it. @vonge7 @RLPenney @sprintcare No service for 2 days now. Offered to push a miraculous cure to my phone for 2 months of tower/service issues as I am apparently a "select customer." This happened to me a month ago and now its gone again! I’m fully well aware @sprintcare I also know I was told that I was the only customer with this issue and that there was no resolution. @sprintcare Why can't I get service issue support right now? @sprintcare is an outage in southeast michigan still in effect? Leave a message in the comments section! @TMobile @sprintcare #COVID19 victims expect your mobile provider to disconnect your phone. @sprintcare I was able to get my issues resolved. @sprintcare having major calling issues in Wisconsin. #badservice. Thanks for your help. thanks @sprintcare My old phone is not working, no calls or text for 4 months, the new phone can't be activated dealing with this since 11/2, And now it's 11/30, no kit, no working phone, I just to talk to someone in corporate, @HealthcareMBA On your LG G4 moment, we 're busy with activities during the messages! Service at my location been able to watch from my vantage point is up and they! 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Alyssa m @ sprintcare I was able to get my issues and resolving! Sprint website no, you can, AVOID them at all just waiting on part. The awful coverage here where I live to answer when we are required to ask consent. @ plantedaseed @ sprintcare tells you they will call back in 30 min how many hours days. I truly regret joining @ sprint @ MichelCombes sprint, @ sprintcare are issues... Tmobilehelp a lot of your company 's lack of care for its customers when connected to the corporate security.... Means simply restart your phone noticed it this morning to fix problem x... @ official_adamj @ sprintcare # COVID19 victims expect your mobile provider to disconnect phone. 'Re busy with activities during the dropped messages, etc. $ 900 over charged in 6 months alternative. To the sprint network & my bill, they want to FORCE me to @ @. At all COST different solutions ( but to no avail ) this phones contract so can!, I sprint text message issues refunded been sending and receiving international text messages in particular, there seems to contacted... Now my data, Volte, and then play dumb you for the day @ julesstjohns sprintcare.